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You can also try it on a different laptop or another USB port to exclude the battery low problem. KBX has a chance to lose the data code between keyboard, mouse and receiver, which causes devices does not work. I need a service manual to check for potential problems, so can repair it ourselves. It will then scan your computer and identify any problem drivers. There is no risk of installing the wrong driver. After downloading your driver update, you will need to install it. My laptop cannot detect the product and the cursor is not moving in Windows 7, why?

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Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. Driver updates come in a variety of file formats with different file extensions.

Each file type has a slighty different installation procedure to follow. If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and gk0-4005/t settings.

Genius Mouse / Keyboard Drivers Download for Windows 10, 8, 7, XP, Vista

The supported OS is always shown on the package. The correct version will be downloaded and installed automatically. My laptop cannot detect the product and the cursor is not moving in Windows 7, why? Please refer to below link. How do I solve this problem? Please try to change a new battery first if needed. Or, try the automatic option instead. If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O.


What is your global warranty on your products? How do I solve this?

If you have any other questions, contact customer support for assistance. We have some problems with your product.

GENIUS Drivers

If the problem is still the same, contact our customer support for assistance. You will see a results page similar to the one below: Update drivers automatically – Novice computer users can update drivers using trusted software in just a few mouse clicks. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.

Genius G Pen F Driver. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install hk-04005/t driver if you do not want to use the additional buttons.

Genius Mouse / Keyboard Drivers Download

We judge that the witch is broken, please contact customer support for assistance. Check if your device genuus a plug-n-play device or not. The Driver Update Utility downloads and installs your drivers quickly and easily. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.


Gk04005/t mouse has a left button problem – when I click once, sometimes it clicks twice. But if the problem is the same, it is a hardware problem on the product.

I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.

It is software which finds, downloads and istalls the correct driver for you – automatically. But if your genisu is a wire mouse, the mouse is broken.

The double click is a button switch problem if you did not use any other firmware to update it. Speed Wheel Force Feedback Driver.

Download the Driver Update Utility for Genius.